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pfeilData Privacy guarantees to respect your privacy and your personal data. We assure you that your personal information will only be used in compliance with the strict regulations of German data privacy laws.

The private information given to us by our customers is used soley for order processing and only with their permission. does not sell the private data of our customers to third parties. This data is given only to partner businesses helping us in processing your order. These are logistic companies, such as UPS, Deutsche Post AG, and TNT. Only information that is needed for the delivery of a package (such a name and address) is passed on to such companies, and under no circumstances does this information contain reference to payment arrangements, credit card data, etc.

When you place an order with us, you declare that you are in agreement with our using your data in order to process your order. For optimal protection of the data given to us, we have developed several means of security.

What kind of client information does need?

In order to process your order as quickly and efficiently as possible, we need your full name, email address, invoice address, and delivery address. We also need your credit card information (institute, card number, date of issue, and date of expiration). In this way, we can process your order efficiently and keep you informed about the status of your order. A few minutes after placing your order, you will receive confirmation via email that we have received the order, including a listing of the items selected for your records.

How do you protect my data?

Your order and its related data will be transferred to us via coded Secure-Server Software (the so called "Secure Socket Layer", SSL). We use a 128-bite coding system developed by the Comodo Company, one of the market leaders in the area of coding systems. Any difficulties arising from the use of our Secure-Server System could be due to two causes: either the Browser is incompatible with the Secure-Server System, which can happen in very few cases, or your computer is blocked/secured through an internal company Firewall.

All data on our Servers stationed in Germany is protected from use by third parties by the most up-to-date security technology. It is only saved in our system until the order has been completely processed, and the time-span has elapsed for the right of withdrawl or cancellation of your order. Subsequently, the data will be eliminated from our Web servers, and remain only in our local invoicing network. According to this system, our customers are obliged to repeat their credit card information for each order. We feel this effort is necessary to guarantee optimum security of this data.

What are Cookies?

Cookies are saved by your browser on the hard disk of your computer. Cookies are the prerequisite for the usage of our "Shopping Cart" system. Our Cookies contain no specific personal information, so your privacy is safe. Our Cookies remain on your computer only as long as the Web-Browser is open, and disappear when the Web-Browser is closed again. The majority of Web-Browsers accept Cookies automatically. You may change the adjustment of your Browser individually to avoid this. If any change of the Data Security Information becomes necessary in the future, the latest up-dates can be found here.

Do you have further questions? Then please contact our Customer Service by email.

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